Terms of service

Effective Date: March 9th, 2025

Welcome to Vital Gear. By accessing or using our website (myvitalgear.com) and purchasing our products, you agree to the following Terms of Service set forth by Vital Gear LLC. If you do not agree, please do not use our website or services.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose. Any breach of these terms will result in the immediate termination of services.

2. Products and Services

We strive to display accurate product descriptions, pricing, and availability. However, we do not guarantee that all information is free from errors. Prices are subject to change without notice.

3. Orders and Payments

All orders are confirmed via email. We reserve the right to refuse or cancel any order at our discretion. You agree to provide current, complete, and accurate payment and billing information. We accept major credit cards, debit cards, and third-party payment services.

4. Shipping and Delivery

Orders are shipped based on supplier availability. Delivery times vary by product and destination. We are not responsible for delays caused by suppliers, carriers, or factors beyond our control.

Return Shipping Costs

Customers are responsible for return shipping costs on change-of-mind returns. We recommend using a trackable and insured shipping method, as Vital Gear is not liable for lost or damaged return packages without proper tracking and insurance. For full details, refer to our Shipping Policy.

5. Returns and Refunds

To request a return, contact us at support@myvitalgear.com within 30 days of delivery.

Restocking Fees

Returns due to a change of mind may be subject to a restocking fee of up to 30%.

For full details, refer to our Refund Policy.

6. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or policies of third-party sites. Use of third-party websites is at your own risk.

7. Limitation of Liability

We do not guarantee that your use of our services will be uninterrupted or error-free. Vital Gear is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

8. Indemnification

You agree to indemnify and hold harmless Vital Gear, its affiliates, partners, and employees from any claims, damages, losses, or expenses arising from your breach of these terms.

9. Intellectual Property

All content, trademarks, logos, and images on this website are the property of Vital Gear or its licensors. You may not reproduce, distribute, or exploit any content without written permission.

10. Termination

We reserve the right to terminate or suspend your access to our services at any time for violating these Terms of Service. Upon termination, you remain liable for all outstanding amounts due.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising from these terms shall be resolved in the courts of Texas.

12. Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with the updated effective date. Your continued use of the website after any changes constitutes acceptance of the new terms.

13. Contact Information

For any questions regarding these Terms of Service, contact us at:

Vital Gear LLC

Address: 5065 Amesbury Dr #162, Dallas TX, 75206

Email: support@myvitalgear.com

Operating Hours: Monday – Friday, 8 AM – 6 PM CST, Saturday: 9 AM – 2 PM CST